igm247 Terms of Use
When you join igm247, you enter into an agreement with us about how our platform operates, what we expect from you, and what you can expect from us. These terms set out the rules for account creation, deposits, withdrawals, bonuses, and dispute resolution. We've written them in plain language so you understand your rights and responsibilities before you start.
Our services at igm247 are available only where local law permits. Players are responsible for verifying that access and use comply with their own jurisdiction's law. We operate transparently—our terms don't hide restrictions or surprise conditions. If something is unclear, our support team can explain it.
This page covers the core terms that govern your relationship with igm247. By creating an account, you agree to these terms.
Account Opening & Eligibility
To open an account at igm247, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require your full name, date of birth, email address, and a valid phone number. During signup, you'll create a password—keep it secure and never share it with anyone, including our staff.
After you create your account, we ask you to complete identity verification (KYC). This means uploading a photo of your ID (passport or national ID) and confirming your personal details. Verification typically takes a few hours. We use this information to prevent fraud, comply with local regulations, and protect your account. Your data is encrypted and stored securely.
We reserve the right to refuse or suspend accounts that violate our terms, show signs of fraud, or breach local law. If we suspend your account, we'll notify you and explain why. You can contact our support team to appeal or request clarification.
Account Security & Two-Factor Authentication
We at igm247 recommend enabling two-factor authentication (2FA) on your account. With 2FA, you'll receive a code on your phone or email each time you log in from a new device. This prevents unauthorized access even if someone obtains your password. You're responsible for keeping your password and 2FA codes confidential. If you suspect unauthorized access, contact our support team immediately.
Deposits, Withdrawals & Payment Methods
We at igm247 accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly and credited to your account balance immediately. You're responsible for ensuring your payment method is legitimate and that you have authorization to use it.
Withdrawals at igm247 are subject to verification and account-status review. We process withdrawal requests within standard timeframes—typically same-day for verified accounts. Your withdrawal limit depends on your VIP tier and account history. All withdrawals go back to your original deposit method for security. We reserve the right to delay withdrawals if we detect unusual activity or if additional verification is required.
Minimum & Maximum Amounts
We at igm247 set minimum deposit amounts to ensure efficient processing—typically a modest amount that varies by payment method. Maximum deposit amounts are set per transaction and per day, depending on your VIP tier. Similarly, withdrawal limits vary by tier. Your account dashboard displays your current limits. If you need to increase your limits, climbing your VIP tier through consistent play unlocks higher thresholds.
Bonuses, Promotions & Cashback
We at igm247 offer welcome bonuses, weekly cashback, referral rewards, and seasonal promotions. All bonuses are subject to eligibility terms, claim windows, and playthrough requirements. We describe these terms clearly in your account dashboard and in our promotion announcements. Bonuses are not guaranteed—they're earned through meeting specific conditions (e.g., deposit amount, betting activity, account status).
Cashback at igm247 is calculated on net losses and credited automatically every week. There's no playthrough requirement on cashback—it's yours to use or withdraw immediately. Referral bonuses are credited once your referred friend completes their first deposit and account verification. Seasonal promotions run during major events like Liga 1 season, Piala AFF tournaments, Piala Indonesia, and holidays like Idul Fitri and Idul Adha. Promotion terms are announced in advance.
Bonus Forfeiture & Expiry
Bonuses at igm247 may expire if not claimed within the specified window. If you don't meet playthrough requirements within the timeframe, the bonus may be forfeited. We'll notify you of expiry dates in your account dashboard. If your account is suspended or closed, any unclaimed bonuses are forfeited.
At igm247, we believe clear terms build trust. We don't hide conditions or surprise players with unexpected restrictions.
Dispute Resolution & Account Closure
If you have a dispute with igm247—for example, a bet settlement question or a withdrawal issue—contact our support team. We provide English support via live chat and email, with response times typically under two hours. We'll investigate your dispute and respond with a resolution. If you're not satisfied with our response, you can escalate to our management team for further review.
You can close your account at any time by contacting our support team. Upon closure, we'll process any outstanding withdrawals and retain your account data for compliance purposes. If you close your account, any unclaimed bonuses are forfeited. We may retain your data for up to seven years to comply with local regulations.
Prohibited Activities
We at igm247 prohibit the following: using multiple accounts to claim bonuses multiple times, using automated tools or bots to place bets, collusion with other players to manipulate odds or outcomes, money laundering or using igm247 to transfer illicit funds, and any activity that violates local law. If we detect prohibited activity, we reserve the right to suspend or close your account and forfeit any balance.
Data Protection & Privacy
Your personal data at igm247 is protected by encryption and secure storage. We use your data to verify your identity, process deposits and withdrawals, comply with regulations, and improve our service. We do not sell your data to third parties. We share data only with payment processors and regulatory authorities as required by law. For full details, see our Privacy Policy
Jurisdiction & Governing Law
We at igm247 operate under the laws of the jurisdictions where our services are legally available. Our services are not available in jurisdictions where online gaming is prohibited. Players are responsible for verifying that access and use comply with their own jurisdiction's law. If you access igm247 from a jurisdiction where our services are not permitted, you do so at your own risk, and we are not liable for any consequences.
Limitation of Liability
igm247 provides our platform "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our liability is limited to the amount you've deposited with us. We are not responsible for third-party payment processor failures, internet outages, or other events beyond our control.
Changes to Terms
We at igm247 may update these terms from time to time. We'll notify you of material changes via email or in-app notification. Your continued use of igm247 after changes are posted constitutes acceptance of the updated terms. If you disagree with changes, you can close your account.
Contact & Support
If you have questions about these terms or need assistance, contact our igm247 support team via live chat or email. We provide English support with response times typically under two hours. Our team can clarify any term, help with account issues, or assist with disputes. Whether you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support is available to help.
These terms form the foundation of your relationship with igm247. We've written them to be clear and fair. By creating an account, you agree to these terms and acknowledge that you've read and understood them. If anything is unclear, ask our support team—we're here to help.